Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Custom processes
- Branch criteria
- Workflow management
- Intranet
- Project portals
- Approval management
- Project status history
- Collaboration suite
- Tagging and commenting options
- Private messaging
- 1.5 million custom database and workflow apps
- Reminders and notifications
- Lookup fields
- Staging preview
- Granular permission controls
- Custom graphs
- Mobile access
- Testing and iteration
- Certificate authentication
- Multi-lingual support
- Spreadsheet to database conversion
- Database management
- Custom filters
- Action triggers
- Granular permissions
- Storage options
- REST API
- Webhooks
- Customization via JavaScript and CSS
- Task management
- Document management
- Drag/drop interface
- Version control
- Access control/permissions
Pricing Info
Whether you’re a scrappy startup or well-established enterprise, get simple, transparent pricing for your team—one plan with all of Kintone’s features included.
You can use Kintone for just one of your team’s workflows or set up a custom workspace to manage all your team’s data and collaboration.
A free demo is available.
| Professional Subscription | NPO/EDU/GOV Subscription | Enterprise Subscription |
| $24 seat/month | $15 seat/month | Contact Us |
| Minimum 5 users ($120/month) | Minimum 5 users ($75/month) | +1 (415)-692-6546 |
| Pay per additional user | Pay per additional user | |
| Monthly or annual contract available | Monthly or annual contract available |
Features Highlights
- No-code application building
- Enhanced Process Management
- Collaboration Suite
- Productivity Enhancement Suite
- Open API Connectivity
- Unlimited Custom Views
- Mobile and more…
Integrations
Kintone is an open API system, which means you can connect it to virtually any third-party business system or application. Some of the integrations include:
- Box
- Zendesk
- ChatWork
- Mailchimp
- Slack
- Dropbox
- Eventbrite
- Evernote
- Formstack
- Google Calendar
- Google Drive
- Google Workspace (formerly G Suite)
- Make (formerly Integromat)
- Jira Service Management (Jira Service Desk)
- Microsoft 365 (formerly Office 365)
- Microsoft SharePoint
- Okta Workflows (Azuqua)
- OneDrive
- OneLogin
- Tableau CRM (formerly Einstein Analytics)
- Trello
- Typeform
- WordPress
- GitHub
- Twilio
- Appsme
- Field Control
- Gmail
- QuickBooks
- Microsoft Outlook
It can also integrate with software solutions through iPaaS such as:
- Zapier
- Make
- PowerAutomate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Asahi, Box, Zendesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Offers a customizable workplace where teams can organize their data, workflows, and conversations. This no-code platform also has powerful features such as project portals and database management to help you develop business apps as intuitively as possible.
Company Email
Contact No.
Company's Address
Kintone Corporation
560 Mission Street, Ste 1335
San Francisco, CA 94105
USA
Kintone Comparisons
Popular Kintone Alternatives
In the event you continue having doubts about which software will be best in your case it may be a sensible idea to examine each service’s social metrics. Such metrics are frequently a way to see how popular a given service is and how extensive is its online presence. For example, in case of Facebook Hiver has 312 likes on their official page while Kintone profile is liked by 11069 users.
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