Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Fast and Simple Setup
- Client/Connection Management
- Advanced Security
- File Transfer
- Multi-user Chat
- Multiple Connections
- Presentations and Screen Sharing
- Automatic/unattended access
- Customization Options
- Multiple Languages
Pricing Info
Iperious Remote offers the following basic and enterprise pricing license packages.
Small – €96/year
- 2 concurrent connections
- Connect to unlimited computers
- List of connected clients
Medium – €246/year
- 5 concurrent connections
- Connect to unlimited computers
- List of connected clients
Large – €386/year
- 10 concurrent connections
- Connect to unlimited computers
- List of connected clients
X-Large – €596/year
- 15 concurrent connections
- Connect to unlimited computers
- List of connected clients
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Iperius Remote is lightweight and versatile software for connecting remotely to any Windows computer or server.
Company Email
support@iperiusremote.com
Contact No.
Company's Address
Enter Srl
Grottammare (AP) 63824
Via C.A. Dalla Chiesa 18
Italy
Iperius Remote Comparisons
Popular Iperius Remote Alternatives
When you pick a service that you think will work best for your team you shouldn’t simply focus on what experts have to say about it. Quite frequently individual experience with the app may change, depending on specific goals and needs. This is why in our reviews we also give our User Satisfaction Rating for every service to give you a reliable impression of how real users of Hiver and Iperius Remote evaluate their contact with the product. Our algorithm is based on advanced analysis of product appearances on other websites, social networks as well as blogs, so you are going to get a full and credible picture of what other people think about each service. In this case Hiver has a total satisfaction rating at 96% while for Iperius Remote 67% of people express they had a positive experience with it.
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