Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Lead Generation
- Company/Website Lists
- Email Extraction
- Domain Dump
- Data Enrichment
- Chatbot
- Social Proof Widget
- Email Campaigns
- Customer Reviews
- Fake Email Detection
Pricing Info
Indicus Infotech comes with a pro plan that gives businesses and teams unlimited online access to the platform and all of the lead generation and marketing software products. There’s also a free trial plan. Here are the enterprise pricing details:
Free Trial Plan – $0
- 1 user
- Data enrichment software
- 200 data enrichment features
- 30 companies export
- 100 local businesses export
- Extract email, phone, and social media from website lists
- 200 emails export
- Capture emails from first name, last name, and company name
- 50 single contact emails
- 200 emails from first or last name
- Chatbot solution
- 1 active chatbot
- 20 leads captured
- Daily domain dump
- 5 file downloads
- Online customer review management
- 1 active widget
- Sales cadences/newsletter campaigns
- 1 sender
- 3,000 emails
- 1 email campaign
- 1,000 contacts
- Prevent fake email registrations via API
- 200 requests
- Social proof widgets
- 1 website
- 50 notifications
- Email extraction from B2B social media and targeted list building
- 300 contacts extraction
- 200 visits and requests
- 2 shortcut messages
Pro Plan – $99/month
- Unlimited users
- Data enrichment software
- Unlimited data enrichment features
- Unlimited companies export
- Unlimited local businesses export
- Extract email, phone, and social media from website lists
- Unlimited emails export
- Capture emails from first name, last name, and company name
- Unlimited single contact email
- Unlimited emails from first or last name
- Chatbot solution
- Unlimited active chatbots
- Unlimited leads captured
- Daily domain dump
- Unlimited file downloads
- Online customer review management
- Unlimited active widgets
- Sales cadences/newsletter campaigns
- Unlimited senders
- Unlimited emails
- Unlimited email campaigns
- Unlimited contacts
- Prevent fake email registrations via API
- Unlimited requests
- Social proof widgets
- Unlimited websites
- Unlimited notifications
- Email extraction from B2B social media and targeted list building
- Unlimited contacts extraction
- Unlimited visits and requests
- Unlimited shortcut messages
Integrations
Indicus Infotech integrates with:
- Yelp
- Email service providers
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Microsoft, Amazon.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Indicus Infotech is a marketing software suite for companies and professionals to achieve business growth by automating B2B lead generation, email campaign, and brand reputation management.
Company Email
Contact No.
Company's Address
Indicus Infotech (OPC) Private Limited
251, Street A, DDA Flats, Munirka, New Delhi, Delhi 110067
India
Indicus Infotech Comparisons
Popular Indicus Infotech Alternatives
No Communications Software will be perfect enough to solve all the requirements of a specific team. While core functionalities of Hiver and Indicus Infotech should matter you should also thoroughly explore the integrations offered by each app. Very often you will already be making use of some other SaaS software in your company and it’s always wiser to select solutions that integrate well with one another. If you do that you will be able to guarantee a reliable exchange of information between your teams and software used, which can considerably reduce time spent on migrating between one software and the other.
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