What is better HipChat or Gladly? There are lots of Customer Support Software products out there these days. The best way to find out which service fits your needs best is to compare them side by side. For example, here you can compare HipChat and Gladly for their overall score (8.6 vs. 7.4, respectively) or their user satisfaction rating (90% vs. N/A%, respectively).
It’s also possible to compare their capabilities and pricing terms as well as other valuable facts below. When matching products make sure you analyze their similar advantages and mark their differences to get a clearer picture of both deals. Similarly, remember to evaluate non-core issues like security, backup, ease-of-use, and helpdesk support.
Currently, the top solutions in our Communications Software category are: monday.com, Slack, RingCentral.
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Both HipChat and Gladly were evaluated by a team of reliable B2B experts who conducted a full study of all core aspects of every software. Their total score was prepared by means of unique SmartScore system that provides an individual partial score to each component including: main features, customer support, mobile support, security, client satisfaction as well as reviews in other media. We know useful features are not the only thing important to a company so we make an effort to pay attention to all aspects of a app prior to calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
