HelpWire
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Easy session initiation
- Support for multiple workstations
- Cross-platform connections
- Multi-monitor viewing
- Drag-and-drop file transfer
- Integrated chat
- Client directory
Pricing Info
Pricing Info
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpWire enables engineers to control, diagnose, and repair any client equipment remotely.
Company Email
support@eltima.com
Contact No.
Company's Address
Ste 5 Horsford’s Business Centre
Long Point Road, Charlestown, Nevis
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multiple Remote Connection Methods
- One-Click Remote Support
- Multiple Monitor Viewing
- Remote Reboot
- Screen Sharing
- AES 256-Bit End-to-End Encryption
- Two-Factor Authentication
- Security Configuration
- Digital Signature
- Live Chat
- Connect via RDP
- Mobile Device Support
Pricing Info
ISL Online offers the following SME and enterprise pricing plans for you to choose from:
Pay Per Use – €95/500 mins/year
- Built for small businesses
- Simultaneous remote sessions (billed per minute)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- Remote desktop access & control
- Unattended access
- Mobile device support
- RDP/SSH access
- Customized remote desktop app
- Security
Cloud – €339/license/year
- Built for growing organizations
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- All features in Pay Per Use
Self-Hosted – €690/license/lifetime
- Free upgrades & updates for 1 year
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
Integrations
ISL Online integrates with:
- Bitrix24
- Autotask
- Barracuda Managed Workplace RMM
- BMC Ready
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avast, Canon, AT&T
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ISL Online is a virtual desktop software that permits technicians to access and manage customers' devices from anywhere at anytime.
Company Email
support@islonline.com
Contact No.
Company's Address
ISL Online LTD
XLAB d.o.o, Pot za Brdom 100, SI-1000 Ljubljana,
Slovenia
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You shouldn’t count on exclusively a wide set of useful tools and adjustable pricing from a well-known Customer Support Software. Almost as important as main features is a quality customer support. You want to ensure that in a situation where you have any questions about HelpWire or ISL Online, or you face some problems, or perhaps you’ll want to request a specific revision or functionality beneficial to your team you can count on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you can benefit from individual training or at least a knowledge base you can use.
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