What is better HelpSpot or Groove? Today’s corporations need the most effective Customer Support Software product to keep on being competitive. On this page we help you with choosing the right service, by allowing you to examine HelpSpot and Groove down to the very details of their individual offers.
You may as well examine our total scoring values, which rate the software all round quality and performance. HelpSpot got a 7.5 score, while Groove has a score of 9.5. Likewise, it is possible to compare their general user satisfaction rating: N/A% (HelpSpot) against 91% (Groove). Don’t forget to opt for the software that best addresses your most crucial issues, not the solution with the most robust features.
At this time, the most popular products in our category are: .
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
Almost as essential as useful features and client support quality are pricing packages given by HelpSpot and Groove. Although pricing should not be a deciding factor it’s without a doubt a key thing to think about. You should expect a flexible pricing plan that can be matched with your company size and easily scaled up every time your company grows. Be sure that you don’t opt for pricing plans that have extra features that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can frequently count on more affordable prices. You should also try out a free trial or demo of every app to spend at least some time working with it. It’s a valuable experience that doesn’t need you to pay any money and offers a reliable overview of what it’s like to work with HelpSpot and Groove.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
![WORK[etc] CRM Alternative](https://s.financesonline.com/uploads/2019/08/WORKetc-logo2.png){kind=logo}
