What is better Helpshift or DiamanteDesk? If you’re getting a tough time deciding on the best Customer Support Software product for your needs, we suggest that you compare the available software and see which service offers more positive aspects. For example, here you can examine Helpshift (overall score: 8.9; user rating: 89%) vs. DiamanteDesk (overall score: 8.0; user rating: N/A%) for their overall performance.
You can also see which one provides more tools that you need or which has better pricing plans for your current budget. Working with a clear table to evaluate their features will significantly boost the likelihood of getting the right product for your company. Look closely at other factors of the software such as ease-of-use, adaptability, scalability, and pricing plans.
If you need to quickly locate the optimal Customer Support Software according to our experts we recommend you take a look at the following services: Freshdesk, Freshdesk Omni, Zendesk.
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
DiamanteDesk integrates with the following business systems and applications:
OroCRM
Salesforce
Sugar CRM
Magento
Wordpress
PrestaShop
Shopify
eBay
Amazon
Jira
YouTrack
Redmine
Basecamp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An easy-to-use, open-source support ticketing system and customer service solution powered by Eltrino. This customer service software allows easy customizations to meet unique business needs.
In case you continue having doubts about which software will perform best for your company it may be a sensible idea to examine each service’s social metrics. Such metrics are usually a sign of how popular each service is and how wide is its online presence. For example Helpshift Twitter profile has currently 4512 followers. At the same time DiamanteDesk Twitter is followed by 68 people.
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