What is better Helprace or Surfboard? There is a wide range of Customer Support Software products available for businesses today. The ideal way to find out which app fits your needs best is to evaluate them side by side. For instance, here you can assess Helprace and Surfboard for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (90% vs. 93%, respectively).
You can even compare their functions and pricing stipulations along with other useful information below. When matching products make sure to compare their corresponding advantages and mark their disparities to have a clearer picture of both deals. Likewise, bear in mind to assess secondary factors like security, backup, usability, and customer support.
Users who want to save some time or need a Help Desk Software recommendation from our experts may want to take a look at these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
Helprace is built only for SMBs, so it doesn’t offer an enterprise pricing plan. It provides six SMB pricing plans for you to choose from. Here are the details of each plan:
A suite of integrated helpdesk solutions that integrates ticketing, online community building, and knowledge base management to enhance customer service.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
The products examined on this page are only a sliver of our complete Customer Support Software category and you should take into account that there could be more desirable services available. If you would like to ensure you make the best possible choice for your team we strongly encourage you to compare more products first. It may also be a good idea to consult our top 10 Customer Support Software ranking to learn which products are in the current year the best ones and dominate the market.
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