UseResponse
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced analytics
- Auto-updates
- Collaboration
- Content library
- Content repository
- Custom branding
- Customization tools
- Dashboard
- Data management
- Document management
- Document tagging
- Full text search
- Knowledge base
- Self-learning
- Self-service portal
- Set user permissions
- Smart instant search
- Tags & keywords
- Track activity
- Visual analytics
Pricing Info
Pricing Info
Helpjuice offers a 14-day free trial and four enterprise pricing packages:
Basic Plan – $55/month
- 2,000 searches
- 2 collaborators/users
- Basic Customization (you can use themes, but cannot edit HTML/CSS)
Business Plan – $199/month
- 9,000 searches
- 30 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
Scale Plan – $249/month
- 20,000 searches
- 60 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
- Internal knowledge base
- Internationalization
- 99 % uptime SLA
Enterprise Plan – By quote
- Unlimited searches
- Unlimited collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- Single sign on
- 24/7 support
- Internal knowledge base
- Internationalization
- 99% uptime SLA
Integrations
Integrations
Helpjuice integrates with the following business systems and applications:
- Intercom
- Shopify
- Squarespace
- WordPress
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanford University, Walmart, MoneyGram, Bitpay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpjuice is a cloud-based knowledge management solution that can be used by companies to create and maintain knowledge bases.
Company Email
support@helpjuice.com
Contact No.
Company's Address
211 East 7th Street, Suite 620
Austin, TX 78701
USA
Helpjuice Comparisons
Popular Helpjuice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Feedback
- Roadmaps
- Custom Workflows
- Help Desk System
- Task Management
- Smart Automation
- Knowledge Base
- Targeted Content
- Omnichannel Support
- Live Chat Widget
Pricing Info
UseResponse provides three pricing plans for you to choose from if you want to access and use all the tools included in the software suite.
Here are the details of each plan:
Basic Cloud – $49/2 support agents/month or $490/2 support agents/year
- 1 Help Center
- Unlimited Users, Requests
- 10,000 Daily API Requests
- Feedback System
- Help Desk + Live Chat
- Knowledge Base Software
- Basic SSO
Enterprise Cloud – $149/2 support agents/month or $1,490/2 support agents/year
- Unlimited Centers
- Unlimited Users, Requests
- Unlimited Daily API Requests
- All Basic Cloud Features Plus:
- Multilingual Portals
- SLA Management
- Business Hours
- Extended Analytics
Enterprise On-Premise – $4,800/support agents/year
- Installed on your Server
- Custom Add-ons
- 100% Open Code
- Premium Support
- Updates
Integrations
UseResponse integrates with the following messaging apps and third-party tools:
- Skype
- Viber
- FB Messenger
- Telegram
- VK
- Zapier
- Slack
- Salesforce
- Jiraa
-
Confluence
-
Hubspot
-
Wordpress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Cisco, cPanel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
UseResponse is a self-hosted customer feedback system for all types of businesses and communities.
Company Email
support@useresponse.com
Contact No.
Company's Address
UseResponse Inc.
39 E. Broadway APT. B1
Long Beach, NY, 11561
USA
UseResponse Comparisons
Popular UseResponse Alternatives
Every time you select a product that you believe will work best for your team you shouldn’t just limit yourself to what reviewers have to say about it. In many cases individual experience with the app may be different, depending on specific preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each product to give you an immediate overview of how actual users of Helpjuice and UseResponse evaluate their experience with the product. Our system is built around detailed analysis of product appearances on other sites, social media and blogs, so you are going to receive a full and credible landscape of what other people think about every product. In this example Helpjuice got a total satisfaction rating at 100% while for UseResponse 100% of users claim they had a positive experience with it.
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