What is better HelpCrunch or SherpaDesk? With a wide range of functionalities, pricing, details, and more to check, choosing the best Customer Support Software for your firm is challenging. Nevertheless making use of our system, you can easily match the characteristics of HelpCrunch and SherpaDesk as well as their general rating, respectively as: 8.7 and 7.5 for overall score and 100% and 100% for user satisfaction.
You can also review them feature by feature check out which application is a more suitable fit for your business. Remember to ask for a free trial first prior to opting in for a plan to experience how the program performs in real scenarios.
Our experts made sure to prepare reviews of all popular Customer Support Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Please keep in mind that even though both HelpCrunch and SherpaDesk may have an excellent array of features each product may be aimed at a different business size. If you are studying different apps you should give some attention to a business size they are catering to. Certain features may scale up with no problem for huge enterprises but if you have a small or medium company it’s often more sensible to avoid paying for complex functionalities that you might never use.
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