HelpCrunch
vsOnSIP
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live Chat
- Email Automation
- Help Desk
- Ticketing
- Real-Time Messaging
- Customer Engagement
- Customer Conversion
- Personalized Email Marketing Campaigns
- Multi-Channel Customer Communication
- Dashboard
- Unlimited Conversations, Contacts, and Leads
- Visitor Targeting
- Proactive Engagement
- Chat Ratings
- Analytics and Reporting
- Visitor Profiles
- Personal, Contact, Behavioral Data
- Workload Distribution
- Customer Satisfaction Levels
- Offline Mode
- Free Chat and Email Support
- Customer Onboarding Campaign
- Triggered Auto Messages
- Customer Data and Actions Tracking
- Default and Custom Filters
- Precise Targeting
- Selective Feedback Collection
- Product Upsell and Cross-Sell
- Promo Campaigns
- Time-Limited Offers
- Mailbox Forwarding
Pricing Info
Pricing Info
Pricing plans:
Standard Live chat plan
- 15$
- 3 chat auto messages
- Help Desk
- Knowledge Base
- Branded popups
- Branded widget
- Full chat customization
- 1 widget, unlimited domains
- Live chat support
Standard Live chat & Emails plan
- 29$
- 3 chat auto messages
- 3 email auto messages
- 1,000 emails per team member
- Email forwarding
- Help Desk
- Branded popups
- Branded widget
- Full widget customization
- 1 widget, unlimited domains
- Live chat support
Premium Live chat plan
- 25$
- Unlimited chat auto messages
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Premium Live chat & Emails plan
- 49$
- Unlimited chat auto messages
- Unlimited email auto messages
- 10,000 emails per team member
- Email forwarding
- Help Desk
- Knowledge Base
- Unbranded popups
- Unbranded widget
- Advanced widget customization
- 5 widgets, unlimited domains
- High priority live chat support
Integrations
Integrations
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
- FB Messenger
- Google+
- Viber
- Telegram
- Skype
- Slack
- WordPress
- Magento
- Google Tag Manager
- Google Analytics
- Shopify
- Tumblr
- Squarespace
- PrestaShop
- Jimdo
- 3dcart
- SpaceCraft
- OpenCart
- Big Cartel
- Fluid App
- Drupal
- Joomla
- Zapier
- Salesforce
- Zendesk
- Zoho
- Mixpanel
- Segment
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
Company Email
info@helpcrunch.com
Contact No.
Company's Address
HelpCrunch
600 California St, San Francisco
CA 94108
USA
HelpCrunch Comparisons
Popular HelpCrunch Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Personal attendant
- Auto attendant
- Voicemail
- Groups
- Web video calling
- Web voice calling
- Business hour rule
- Webphone
- SIP domain hosting
- Web calls links
- Multiparty video
- Call parking
- Enhanced music on hold
- Busy lamp field
- Announcements
- Dial by name directory
- Call recording
Pricing Info
OnSIP provides a detail enterprise pricing structure with multiple plans:
Free @ $0
- Up to 100 users
- Web voice calling
- Web video calling
- Multiparty video
- Unlimited extensions
- Web call buttons
- Web call links
- Web phones
- Presence
- Slack integration
- Chrome extension
- Zendesk integration
- Business hour rules
- SIP domain hosting
- Use any SIP phone, app
- Unlimited SIP-SIP internet calling
- Knowledgebase access
- Developer APIs
- Additional A La Carte
Pay as you go @ $0/user/month
- Everything in Free
- External PSTN calling
- Phone, email, ticket, IM support
- 5 voicemail boxes
- 3 auto attendants
- 3 ring groups
- 1 dail by name directory
- 1 announcement
- 5 music on hold channels
- 1 call recording user
Metered user @ $8.95/user/month
- Everything in PAYG
- Ring group
- Announcement
- Busy lamp field
- Call parking
- Voicemail Box
- Auto attendant
- Music on hold channel
- Enhanced music on hold
- Dial by name directory
Unlimited user @ $24.95/user/month
- Everything in Metered plan
- Unlimited standard area calling
- Call recording
Integrations
OnSIP integrates with the following business systems and applications:
- Slack
- Zendesk
- Google Analytics
- Highrise
- Odoo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mozilla, Disqus, Slash Gear
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based, real-time business phone system designed by Junction Networks for small and medium-sized businesses.
Company Email
sales@onsip.com
Contact No.
Company's Address
Junction Networks
55 Broad Street, 20th Floor
New York, NY 10004
USA
OnSIP Comparisons
Popular OnSIP Alternatives
The apps compared on this page are only a small part of our full Customer Support Software category and you should keep in mind that there may be more desirable services out there. If you want to ensure you make the optimal decision for your team we strongly encourage you to try out more software first. It may also be a good idea to study our top 10 Customer Support Software list to learn which software are in the current year the highest-rated ones and dominate the market.
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