What is better HelpCenter.io or GreenOrbit? Finding the appropriate Knowledge Management Software product is as easy as evaluating the good and low characteristics and terms offered by HelpCenter.io and GreenOrbit. Here you can also match their general scores: 8.0 for HelpCenter.io vs. 8.0 for GreenOrbit. Or you can look at their general user satisfaction rating, 96% for HelpCenter.io vs. 96% for GreenOrbit.
We suggest that you put some effort and examine their differences and decide which one is the better alternative for your company. Likewise, don’t forget to take into account your company’s or industry’s special situation, for example, a multilingual software for a global staff or a mobile platform to help you work away from your office.
Our team put a lot of effort to prepare reviews of all popular Knowledge Management Software services available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
GreenOrbit provides several plans in a per user-based pricing model. You can purchase enterprise licenses if you have over 1,000 users. Here are the details:
100 – 199 Users – Starts at $6.50/user/month
200 – 299 Users – Starts at $5.50/user/month
300 – 499 Users – Starts at $5/user/month
500 – 999 Users – Starts at $4.50/user/month
1, 000 +Users – by quote
Features:
Full applications and features access
Includes all software upgrades
Includes standard support
SAML SSO authentication
SAML 2.0 identity provider and Active Directory integrations
The George Washington University, Harvey Norman, Carter Thermal Industries Group
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GreenOrbit is an enterprise intranet software for companies to boost employee productivity, centralize communication and collaboration, achieve business growth.
You don’t want only a wide array of features and adjustable pricing from a well-known Knowledge Management Software. Almost as essential as key features is a trustworthy customer support. You want to make sure that if you have any questions about HelpCenter.io or GreenOrbit, or you face some problems, or perhaps you’ll need to ask for a certain update or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. It’s also a big plus if you are able to profit from personal training or at the very least a knowledge base you can use.
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