Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Monitor private, public, and hybrid clouds
- App status dashboard
- Checks databases, websites, application servers
- Check MongoDB, Elasticsearch, Redis, MySQL and more
- Collaborate with the incident management system
- Connect SSH and Agent based connectivity
- Consolidate related incidents, mute systems w/known issues
- Easily identify repeating issues and patterns
- Get email and SMS alerts
- Group multiple systems under one app, monitor collectively
- Store data for up to two years
- Uptime and performance monitoring
Pricing Info
Pricing Info
Happy Apps offers 5 packages:
Intro: Free
- Checks – 5
- monitoring interval – 5 minute
- Check types – All
- History max – 7 days
- SMS alerts – 0
- Email alerts – Unlimited
- Agent, SSH – SSH Only
Basic: $9.95/month
- Checks – 25
- monitoring interval – 5 minute
- Check types – All
- History max – 30 days
- SMS alerts – 20
- Email alerts – Unlimited
- Agent, SSH – Yes
Standard: $49.95/month
- Checks – 50
- monitoring interval – 1 minute
- Check types – All
- History max – 2 years
- SMS alerts – 200
- Email alerts – Unlimited
- Agent, SSH – Yes
Advanced: $199.95/month
- Checks – 250
- monitoring interval – 1 minute
- Check types – All
- History max – 2 years
- SMS alerts – 500
- Email alerts – Unlimited
- Agent, SSH – Yes
Enterprise: $499.95/month
- Checks – 1000
- monitoring interval – 1 minute
- Check types – All + Custom
- History max – 2 years
- SMS alerts – Unlimited
- Email alerts – Unlimited
- Agent, SSH – Yes
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Not available
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Happy Apps monitors all your apps across public, private, and hybrid clouds.
Company Email
contact@happyapps.io
Contact No.
Company's Address
800 Concar Drive, Suite 100, San Mateo, CA 94402
Happy Apps Comparisons
Popular Happy Apps Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
It may not always be sufficient to simply compare Happy Apps and Freshservice with each other. Although specific features, pricing and user reviews are all important and should be included when making a final choice, you should also pay attention to the recognition and awards merited by every service. Very often a less known service may turn out to be an amazing choice that was distinguished with industry awards such as our Exceptional Customer Support Award which reveals that regardless of limited market presence it’s a significant rival to the services that dominate the market.
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