Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Monitor private, public, and hybrid clouds
- App status dashboard
- Checks databases, websites, application servers
- Check MongoDB, Elasticsearch, Redis, MySQL and more
- Collaborate with the incident management system
- Connect SSH and Agent based connectivity
- Consolidate related incidents, mute systems w/known issues
- Easily identify repeating issues and patterns
- Get email and SMS alerts
- Group multiple systems under one app, monitor collectively
- Store data for up to two years
- Uptime and performance monitoring
Pricing Info
Pricing Info
Happy Apps offers 5 packages:
Intro: Free
- Checks – 5
- monitoring interval – 5 minute
- Check types – All
- History max – 7 days
- SMS alerts – 0
- Email alerts – Unlimited
- Agent, SSH – SSH Only
Basic: $9.95/month
- Checks – 25
- monitoring interval – 5 minute
- Check types – All
- History max – 30 days
- SMS alerts – 20
- Email alerts – Unlimited
- Agent, SSH – Yes
Standard: $49.95/month
- Checks – 50
- monitoring interval – 1 minute
- Check types – All
- History max – 2 years
- SMS alerts – 200
- Email alerts – Unlimited
- Agent, SSH – Yes
Advanced: $199.95/month
- Checks – 250
- monitoring interval – 1 minute
- Check types – All
- History max – 2 years
- SMS alerts – 500
- Email alerts – Unlimited
- Agent, SSH – Yes
Enterprise: $499.95/month
- Checks – 1000
- monitoring interval – 1 minute
- Check types – All + Custom
- History max – 2 years
- SMS alerts – Unlimited
- Email alerts – Unlimited
- Agent, SSH – Yes
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Not available
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Happy Apps monitors all your apps across public, private, and hybrid clouds.
Company Email
contact@happyapps.io
Contact No.
Company's Address
800 Concar Drive, Suite 100, San Mateo, CA 94402
Happy Apps Comparisons
Popular Happy Apps Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
In case you continue having second thoughts about which product will be best for your company it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular a given app is and how wide is its online presence. For instance, in case of Facebook Happy Apps has 144 likes on their official profile while Freshservice profile is liked by 7557 users.
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