What is better HaloITSM or Pulseway? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is will work better for your business. For overall product quality, HaloITSM earned 8.0 points, while Pulseway gained 8.2 points. At the same time, for user satisfaction, HaloITSM scored 95%, while Pulseway scored 100%.
Specifics of their characteristics, tools, supported platforms, customer service, plus more are provided below to provide you with a more correct analysis. Don’t forget to choose only the functions your company needs to avoid wasting money for functions which are redundant.
Users who are pressed for time or could use a IT Service Software suggestion from our team might want to try out these top choices for the current year: Zendesk, Freshservice, LiveAgent.
HaloITSM provides various pricing options for companies and teams to choose from. It also offers an enterprise pricing plan designed for organizations that need a higher level of ITSM expertise to achieve their goals. Here are the details:
The IT System 10 Agents – £65/user/month; 25 Agents – £59/user/month; 50 Agents – £55/user/month; 100 Agents – £49/user/month; 200 Agents – £45/user/month; 500 Agents – £35/user/month.
All the data, facts and experiences that we provided in this comparison were collated from official vendor websites, promotional resources available online, real-life experience from real clients as well as our personal direct use of each software by an expert. We do our best to thoroughly test each software, therefore we not only analyze it ourselves, but we also correlate our observations with experiences of other members from the SaaS community.
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