What is better Guest Tracker or EZStay? If you want to have a quick way to decide which Property Management Software product is better, our proprietary method gives Guest Tracker a score of 8.0 and EZStay a score of 8.0 for total quality and performance. At the same time, Guest Tracker is rated at 100%, while EZStay is rated 96% for their user satisfaction level.
You can also examine their product details, such as functions, tools, options, plans, prices, and others. Find out if the software can customize a few of its workflows to ensure the software fits your own business processes.
We are aware that not all businesses have the time to scrutinize a large number of different products, so we prepared a list of recommendations that you may find useful. Our top selections for the Property Management Software category are: RealPage, ActiveBuilding, Building Engines.
Guest Tracker comes with a cloud and desktop version. The latter is based on a one-time payment model while the former is subscription-based. Each version comes with two enterprise pricing plans and optional add-on features. Prices are available only upon request. Features included in the packages are listed below:
Desktop Version
Essentials Plan – by quote
Desktop Software Installation on Computer
Complete Campground or Lodge Setup
Reservations and Group Reservations
Activity Bookings
Unit Chat Bookings
Guest Message Texting
Outgoing Email Connection
Email Marketing
Email Confirmations
Revenue Forecasting
Revenue History
Accounting
Packages
Support
Initial Online Remote Training
Enhanced Plan – by quote
All Features in the Essentials Plan
Complete Merchant Credit Card Processing and Integration
Commission-free Online Booking Engine
Yield/Rate Manager
GT/Cloud Version
Essentials Plan – by quote
Co-located Data Center for Round-the-Clock Access of the Software
Software Backups
All features in the Desktop’s Essential Plan
Full Software Support
Enhanced Plan – by quote
All Features in the Essentials Plan
Complete Merchant Credit Card Processing and Integration
Commission-Free Online Booking Engine
Optional Tools – by quote
POS Integrated Solution
OTA Integrations
Network Version Installation on up to 3 Local Area Network Computers
QuickBooks Interface Integration with Back-Office Accounting Software
Guest Tracker offers a web demo that connects you with one of their webinars where you can watch an interactive demonstration of Guest Tracker. You can also invite key staff members to connect from any computer over the Internet.
Additionally, a 30-day free trial is available where you can access the full working version of Guest Tracker’s latest software release. The vendor provides demonstration data, including sample reservations and guests, to familiarize you with the systems features and software functionalities. Their support team will assist you with the Guest Tracker installation and setup. Get in touch with the vendor to start.
Guest Tracker integrates with Point of Sale (POS) software, online booking engine, credit card processing, and Quick Books Pro & QBO accounting interface. It also connects with cloud-based solutions as well as on-premise installations. Here are some examples:
Guest Tracker is a campground management software packed with tools to help with the management of campgrounds, lodges and marinas, RV parks, as well as states and provincial parks.
EZStay is available in subscription-based or perpetual licensing model. You can choose from three service tiers based on your hospitality business’ size and scale.
The app can be deployed on the provider’s dedicated cloud infrastructure or your own on-premise IT .Kindly contact the provider for exact enterprise pricing.
Boutique
AWS hosting
EZStay’s dedicated cloud environment
GDPR compliance
Social distancing compliance
One-time setup fee based on scope
Organisation
Configuration
Admin
Branding
Integration with multiple PMS systems, Trust Pilot, Google Reviews, and social media
Customizable templates for invoices and terms & conditions
Roles & user permissions
Fully configurable features
Admin panel
Service categories
Services per category
Integration with up to 10 payment gateways
Guest app
Staff app (optional and chargeable)
Custom digital invoices (optional and chargeable)
Integration with Trust Pilot (optional and chargeable)
Integration with social media (optional and chargeable
Elite
All features in Boutique, Plus:
EZStay’s dedicated cloud environment
Super admin
Integration with up to 20 payment gateways
Up to 249 properties
Custom digital invoices (optional and free)
Integration with Trust Pilot (optional and free)
Integration with social media (optional and free)
Dedicated account manager
Room key (optional and chargeable)
Guest analytics, RevPAR, and occupancy rate (optional and chargeable)
Live chat (optional but chargeable)
Luxury
All features in Elite, Plus:
EZStay’s dedicated cloud or client’s own cloud environment
Integration with unlimited payment gateways
250+ properties
Staff app (optional and free)
Custom digital invoices (optional and free)
Integration with Trust Pilot (optional and free)
Integration with social media (optional and free)
Dedicated account manager
Room key (optional and chargeable)
Guest analytics, RevPAR, and occupancy rate (optional and chargeable)
EZStay is a guest management app for businesses in the hospitality industry to deliver exceptional guest experiences, transform services, and ensure revenue growth.
It may not always be sufficient to just compare Guest Tracker and EZStay against each other. Even though specific tools, pricing and customer experience are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards merited by every software. In many cases a less dominant app may turn out to be an amazing choice that was distinguished with SaaS awards such as our Supreme Software Award which shows that in spite of limited market popularity it’s a worthy contender to the apps that dominate the market.
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