What is better Groove or NABD System? You can use our scoring system to give you a general idea which Customer Support Software product is better for your business. For overall product quality, Groove attained 9.5 points, while NABD System received 7.2 points. At the same time, for user satisfaction, Groove scored 91%, while NABD System scored 99%.
Information regarding their characteristics, tools, supported platforms, customer service, plus more are provided below to help you get a more correct comparison. Remember to choose only the tools that you need to avoid wasting cash for tools that you won’t be using.
We are aware that not all businesses have the time to scrutinize dozens of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
Slack
Olark
HipChat
Snap Engage
Twitter
Facebook
Zapier
MailChimp
Campaign Monitor
Constant Contact
Highrise
Batchbook
Zoho
Capsule
Nimble
Github
Stripe
Shopify
Trello
Delighted
JustCall
PieSync
Nicereply
Chargebee
Influx
Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
In case you continue having second thoughts about which service will work best for your business it might be a good idea to analyze each service’s social metrics. These metrics are usually a way to see how popular a given solution is and how big is its online presence. For instance Groove Twitter profile has currently 7359 followers. At the same time NABD System Twitter is followed by 95 users.
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