What is better GoTo Resolve or Halo Service Desk? When selecting the right Help Desk Software for your company it is suggested that you review the functions, rates, as well as other important data regarding the product and vendor. Here, you can examine the similarities and discrepancies between GoTo Resolve (overall score at 8.2 and user satisfaction at 96%) and Halo Service Desk (overall score at 8.0 and user satisfaction at 100%).
You may also check their particulars elements, for example services, plans, rates, terms, etc. Moreover, read the terms carefully for information on hidden costs, like, setup cost, independent customer service, upgrade fees, disk space fees, and other similar charges.
We did our best to review all popular Help Desk Software products offered on the market, but among them these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Halo Service Desk offers different enterprise pricing plans in a user-based licensing model. Thus, users can access the same offerings and features regardless of the plan they choose and the number of IT service agents they have. Floating or concurrent user licensing is supported as well. Here are the details:
Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.
The software compared on this page are only a small sample of our entire Help Desk Software category and you should remember that there could be better solutions available. If you want to guarantee you make the wisest choice for your company we definitely encourage you to try out more solutions first. It may also be a good idea to consult our top 10 Help Desk Software ranking to learn which solutions are currently the highest-rated ones and leaders in the market.
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