Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Analytics reports and knowledge base
- Calendar and communication management
- Campaign management
- Complete CRM dashboards
- Customer relationship and daily activity management
- Customer service and support
- Marketing automation
- Microsoft Outlook and Office Integration
- Relationship management
- Sales and opportunity management
- Social media integration
Pricing Info
Pricing Info
GoldMine Premium Pricing (North America)
- Standalone: $549
- Licenses: $1797/2995
- Volume or additional licenses: $695 per user
For Europe, Asia-Pacific and South Africa pricing, call the vendor for a quote.
Features
- GoldMine is software you own and run on equipment you own and manage
- Buy annual support for technical support and updates each year
- Shared concurrent licensing so you can give access to everyone
- Lower cost over time than subscription-based offerings
- Start with a bundle and add seats at any time
Integrations
Integrations
GoldMine integrates with Office, Office 365, Outlook and ConstantContact for emails. Add-ons include Quotewerks (Quotes & Proposals) and MasterMine (pivot table reporting).
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Synergy Audio Visual, Skyline, Blaser Swisslube, AB Orthodontics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoldMine Premium Edition is a popular CRM tool for businesses of all sizes. The solution is powerful and yet easy to use and maintain.
Company Email
contact@goldmine.com
Contact No.
Company's Address
5675 Gibraltar Drive, Pleasanton, CA 94588, United States
GoldMine Premium Comparisons
Popular GoldMine Premium Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
When you select a software that you believe will be an actual asset for your company you shouldn’t only pay attention to what experts have to say about it. In many cases individual experience with the app will vary, depending on specific preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each service to give you an immediate overview of how real users of GoldMine Premium and Freshservice evaluate their experience with the product. Our algorithm is built around complex analysis of product mentions on other sites, social networks as well as blogs, so you are going to obtain a full and reliable landscape of what other customers think about each solution. In this case GoldMine Premium got a total satisfaction rating at N/A% while for Freshservice 97% of people express they had an enjoyable experience with it.
Page last modified