What is better Glassix or Boomtown? If you need a competent Customer Support Software product for your company you should invest time and examine a wide range of solutions. It doesn’t have to be difficult, and can be as easy as matching their traits in a table like the one below. You will also get a good idea how each product works. As an example, on this page you can check Glassix’s overall score of 8.6 and compare it against Boomtown’s score of 8.0; or Glassix’s user satisfaction level at 96% versus Boomtown’s N/A% satisfaction score.
The contrast can help you identify the good and bad points of each software, and decide which one suits you requirements better. On top of the main features, the software that’s simple to grasp and use is always the better product.
At this time, the most significant services in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
The software compared on this page are only a small sample of our entire Customer Support Software category and you should keep in mind that there may be more desirable services available. If you would like to guarantee you make the optimal decision for your team we strongly suggest that you test more software first. You can also consider to study our top 10 Customer Support Software ranking to learn which services are in the current year the best ones and dominate the market.
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