What is better Glassix or Pluck? There is a wide range of Customer Support Software products available for businesses today. The ideal way to find out which product fits your needs best is to examine them side by side. For instance, here you can review Glassix and Pluck for their overall score (8.6 vs. 7.5, respectively) or their user satisfaction rating (96% vs. 93%, respectively).
You can even examine their features and pricing conditions along with other useful information below. When matching products make sure to check their similar functions and mark their differences to get a clearer picture of both deals. Similarly, remember to assess secondary issues such as security, backup, ease-of-use, and customer service.
Right now, the top services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Almost as essential as features and client support quality are pricing plans offered by Glassix and Pluck. While pricing should not be the only factor it’s without a doubt a significant thing to consider. You should try to find a flexible pricing package that can be matched with your company size and easily scaled up every time your team develops. Make sure you don’t opt for packages that include advanced functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also try out a free trial or demo of each service to spend at least some time using it. It’s a valuable experience that doesn’t require you to spend any money and offers a solid overview of what it’s like to work with Glassix and Pluck.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
