What is better Gladly or ZupportDesk? Assessing products to get the best Customer Support Software need not be difficult. On our review platform, it is possible to match Gladly and ZupportDesk and right away evaluate their distinct features. We allow you to check their functions, supported devices, level of support, costs, terms, and much more.
You can even compare their overall score (7.4 for Gladly vs. 8.0 for ZupportDesk) and overall customer satisfaction level (N/A% for Gladly vs. N/A% for ZupportDesk). Take your time and assess your leading choices and discover which one is ideal for your company. Similarly, you have to consider the software company’s credibility; are they reliable and will they still be operating in the future?
At the moment, the most significant products in our Customer Service Software category are: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
All the data, facts and experiences that we offered in this comparison were gathered from official vendor pages, promotional materials available online, real-life experience from real clients as well as our own everyday use of every service by a professional reviewer. We put a lot of effort to extensively analyze every app, therefore we not only examine it internally, but we also match our findings with experiences of other users from the SaaS community.
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