What is better Gladly or ZupportDesk? Today’s companies require the top Customer Support Software product to continue to be competitive. On this page we help you with buying the right tool, by allowing you to evaluate Gladly and ZupportDesk down to the very details of their individual functions.
It's also possible to examine our overall scoring values, which rate the software all round quality and performance. Gladly got a 7.4 score, while ZupportDesk has a score of 8.0. Likewise, you may compare their general user satisfaction rating: N/A% (Gladly) against N/A% (ZupportDesk). Remember to opt for the solution that best addresses your most urgent priorities, not the solution with a lot of features.
People who don't have much time or could use a Customer Service Software recommendation from our team may want to investigate these top choices for the current year: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
ZupportDesk offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Live Chat Packages:
Small Team – Free
3 Users Max
1 Widget
30 Chats Per Month
30 Day Chat History
Basic Widget Customization
Business – $10/month or $8/month (Annual Billing)
Unlimited Widgets
Unlimited Chats
Unlimited Chat History
Advanced Chat Customization
Widget Rebranding
Proactive Chat
Real-Time Dashboard
Triggers
Departments
Roles & Permissions
Analytical Reports
Unlimited Contacts
Rich Content Articles
Customizable Header & Footer
Support Tickets Packages:
Small Team – Free
3 Users Max
30 Tickets Per Month
1 Inbox
1 Workflow
Business – $15/month or $12/month (Annual Billing)
It may not always be sufficient to simply compare Gladly and ZupportDesk against one another. While useful functionalities, cost and customer comments are all important and should be included when making a final decision, you should also pay attention to the recognition and awards merited by every solution. In many cases a less dominant solution may turn out to be an amazing choice that was distinguished with industry awards such as our Great User Experience Award which reveals that despite smaller market popularity it’s a significant rival to the products that rule the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
