What is better Gladly or ngDesk? If you’re having a hard time selecting the best CRM Software product for your circumstances, try to do a comparison of the available software and find out which service offers more positive aspects. In particular, here you can compare Gladly (overall score: 7.4; user rating: N/A%) vs. ngDesk (overall score: 8.0; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current budget. Having a clear table to evaluate their features will significantly improve the likelihood of finding the right product for your company. Look closely at other aspects of the software like intuitiveness, flexibility, scalability, and pricing options.
As of now, the most popular solutions in our Customer Service Software category are: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Twitter
Facebook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
The products analyzed on this page are merely a small part of our complete CRM Software category and you should remember that there could be more desirable solutions available. If you want to make sure you make the wisest choice for your team we definitely suggest that you test more software first. You may also want to check out our top 10 CRM Software ranking to learn which software are currently the best ones and dominate the market.
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