What is better Gladly or HelpOnClick? Choosing the right Customer Support Software for your company is difficult with a lot of features, choices, and terms to consider. On the other hand, using our website will allow you to cut down the selection process by showing all main solutions in one place.
For instance, you can compare Gladly and HelpOnClick for their functions and overall scores, namely, 7.4 and 8.4, respectively. Likewise, you can check which product has better general user satisfaction rating: N/A% (Gladly) and N/A% (HelpOnClick) to find out which software is better for your organization. Don’t just pick the solution with the lowest price, but the software that has the most cost-effective value.
Our experts made sure to prepare reviews of all popular Customer Service Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.
HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
In case you are still having doubts about which app will be best for your business it might be a good idea to analyze each service’s social metrics. These metrics are frequently a sign of how popular every app is and how extensive is its online presence. For instance Gladly Twitter account has currently 436 followers. At the same time HelpOnClick Twitter is followed by 1337 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
