What is better Gladly or AzureDesk? It’s easy to our scoring system to give you a general idea which CRM Software product is more suitable for your business. For overall product quality, Gladly attained 7.4 points, while AzureDesk gained 8.0 points. Meanwhile, for user satisfaction, Gladly scored N/A%, while AzureDesk scored 100%.
Information regarding their features, tools, supported platforms, customer support, etc. are given below to provide you with a more versatile analysis. Remember to purchase only the features that you need so you don’t waste resources for features that are unnecessary.
In the event you want to quickly decide on the best Customer Service Software according to our experts we suggest you try out the following services: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
In the event you are still having second thoughts about which solution will be best for your company it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular each service is and how extensive is its online presence. For example Gladly Twitter account has currently 436 followers. At the same time AzureDesk Twitter is followed by 30 people.
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