Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Historical data
- Productivity reporting
- Data visualization
- Productivity graphs
- work pattern highlighting
- Keyword search
- Email digest
- Codebase analysis
Pricing Info
Pricing Info
GitPrime offers a straightforward enterprise pricing structure with four pricing plans:
Small Teams – $749/month billed annually
- Up to 25 repos
- All classic reports
- 2 data coaching sessions
- Email support
- Chat support
Medium Teams – $1749/month billed annually
- Up to 50 repos
- 4 data coaching sessions
- Classic reports
- Fundamental reports
- Phone support
Large Teams @ $2549/month billed annually
- Up to 500 repos
- Classic reports
- Fundamental reports
- Ticket tracker integration
- Phone support
Enterprise – quote based
- Unlimited repos
- On-premise installation
- API package
- Engineering training
- Executive insights
- Premium report packages
Integrations
Integrations
GitPrime integrates with the following applications:
- GitHub
- BitBucket
- GitLab
- Azure DevOps
- Git
- Jira
- AWS
- Google Cloud
- Assembla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atlassian, PayPal, Magento
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A reliable productivity analytics software that analyzes data from codebases to deliver in-depth reports on the progress of the software development process of software engineering teams.
Company Email
Contact No.
Company's Address
GitPrime, Inc
835 Main Ave, Suite 215
Durango, CO 81301
GitPrime Comparisons
Popular GitPrime Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Almost as important as features and customer support responsiveness are pricing options made available by GitPrime and Freshservice. Even though pricing should not be a deciding element it’s without a doubt an important thing to consider. You should expect a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up if your company develops. Be sure that you don’t choose packages that have additional features that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can frequently benefit from discounts. You should also try out a free trial or demo of each solution to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to spend any money and provides you with a solid overview of what it feels like to work with GitPrime and Freshservice.
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