What is better Gigya or VCC Live? We are here to simplify the whole process of contrasting Customer Support Software products for you. For instance, on this page you can verify the overall performance of Gigya (7.5) and contrast it with the overall performance of VCC Live (8.4). It's also possible to match their overall user satisfaction rating: Gigya (97%) vs. VCC Live (98%).
Furthermore, lexamine their services in detail to check which product can better deal with your company’s needs. In general, any business solution should allow you to immediately check the big picture, at the same time offering you quick access to the details.
We realize that not all businesses have the time to scrutinize a large number of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the category are: .
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Both Gigya and VCC Live were tested by a panel of reliable B2B experts who conducted a full study of all key aspects of every app. Their final rating was calculated by means of unique SmartScore model that gives a separate partial score to each element such as: main functionalities, client support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we realize useful features are not the only factor crucial to a company so we do our best to pay attention to all aspects of a app prior to calculating its final rating.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
