Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-service support
- Peer-to-peer support
- Updatable FAQs Repository
- Category Creation
- Rapid Information Dissemination
- Real-Time Analytics
- Support via Social Media
- Support Via Multiple Channels and Devices
- Customer Intelligence Sharing
- High-Value Leads Capture
- Strategic Content Placement
- Prospect Search via multiple devices
- Content marketing and sharing
- Lead Tracker
- Online Community Creation
- Brand Building Tools
- Customer Tracker
- Customer Feedback Capture
- Conversation Analysis
Pricing Info
Pricing Info
Pricing is available by quote only. Contact Get Satisfaction directly for demo request and pricing details.
Integrations
Integrations
GetSatisfaction supports integrations with the following business systems and applications:
- Salesforce
- Marketo
- SugarCRM
- Hootsuite
- Google Analytics
- Badgeville
- GoodData
- Zendesk
- Desk.com
- Citrix online
- Constant Contact
- MailChimp
- ExactTarget
- Yammer
- JIRA
- Velaro
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Procter and Gamble, inMusic, Sweepstakes.com, IMDb, MindJet, Gradle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Everything you need to create a powerful and engaging community your customers will love.
Company Email
Contact No.
Company's Address
1550 Bryant St.
Suite 350
San Francisco, CA 94103
Get Satisfaction Comparisons
Popular Get Satisfaction Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
Popular Pulsedesk Alternatives
You should pay attention to the fact that even though both Get Satisfaction and Pulsedesk may offer a reliable set of features each software could be created for a different company size. If you are analyzing various solutions you should pay attention to a business type they are aimed at. Some features could scale up with no problem for big enterprises but if you own a small or medium business it’s often better to refrain paying for advanced functionalities that you might never have a chance to use.
Page last modified