What is better Get Satisfaction or Interactive Intelligence CaaS? Today’s firms look for the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the right service, by allowing you to assess Get Satisfaction and Interactive Intelligence CaaS down to the very details of their individual modules.
You can even check our overall scoring values, which rate the software all round quality and performance. Get Satisfaction got a 7.4 score, while Interactive Intelligence CaaS has a score of 7.7. Likewise, you can compare their general user satisfaction rating: 96% (Get Satisfaction) against 100% (Interactive Intelligence CaaS). Don’t forget to choose the software that best matches your most crucial priorities, not the solution with the higher number of features.
In the event you would like to quickly find the best Customer Support Software according to our review team we suggest you examine these products: Zendesk, Freshdesk, Freshdesk Omni.
Interactive Intelligence supports integrations with the following business systems and applications:
Amazon Web Services
Microsoft® Lync® Server
Microsoft Dynamics® CRM
Buzzient Enterprise™
Oracle Social Experience
Astute
Heat (FrontRange)
Onyx (Consona)
Remedy (BMC)
Oracle Service Cloud
SAP
Salesforce®
Siebel (Oracle)
NICE
Verint
Aspect
PureCloud
OrgSpan Select
OrgSpan Connect CIC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
All the data, facts and opinions that we shared in this analysis were taken from official vendor pages, marketing resources available online, actual experience from real customers as well as our individual everyday use of each product by a professional reviewer. We put a lot of effort to thoroughly examine each service, therefore we not only study it ourselves, but we also compare our findings with experiences of other users from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
