RingCentral Engage Digital
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 100% native Force.com
- 360-degree customer profiles
- Automate scenario workflows
- Call-to-action notifications
- Commenting, notes and @mentions
- Customer communications
- Customer health score cards
- Engagement analytics
- Interactive report builder
- NPS surveys
- Pre-packaged analytics graphs
- Renewals dashboard
- Role-specific live dashboards
- Rules-based alerts
- Sort, filter and export data
- Sponsor tracking
- Task and call-to-action analysis
- Task and call-to-action management
- Triggered emails
- Triggered lifecycle rules
Pricing Info
Pricing Info
Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.
Integrations
Integrations
Gainsight supports the following integrations:
- Eloqua
- Marketo
- Netsuite
- Salesforce
- io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Intacct, Clarizen, Medallia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.
Company Email
info@gainsight.com
Contact No.
Company's Address
1300 Island Drive, Suite 103, Redwood City, CA 94065
Gainsight Comparisons
Popular Gainsight Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Omni-Digital Platform
- Open API
- Digital Identification Module
- ICE (RingCentral Engage’s Proprietary Machine Learning Engine)
- Filter Messages
- Route Messages to Qualified Agents
- Automated Qualification of Messages
- Anti-Spam Filter
- Define Rules and Criteria
- Dedicated Agent Workspace
- Queue Management
- SLA (Service Level Agreement)
- Response Time Indication
- Automated Message Forwarding
- Escalation Rules
- Desktop Notifications
- Customer Digital Profile
- Conversation History
- One-Click Customer Record Access
- Automatic Responses
- Reply Assistant
- Knowledge Base
- Spell Checker
- Validation Response Rules
- Real-Time Agent Activity Tracking
- Live Conversations
- KPIs (Key Performance Indicators)
- Automated Questionnaires
Pricing Info
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
Integrations
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
- Facebook Messenger
- Youtube
- Google+
- RingCentral Engage Chat
- RingCentral Engage Mobile
- Viber
- SMS
- RingCentral Engage Communities
- Lithium
- RightNow Community
- Tapatalk
- Bazaarvoice
- InSided
- WordPress
- RingCentral Engage Mail
Chatbots
- Recast AI
- IBM Watson
- BotFuel
- BotMind
- Inbenta
- Arabot
CRM
- SalesForce
- Microsoft Dynamics
- SAP
- Oracle
BI
- Synthesio
- Viavoo
- TalkWalker
Call Solutions
- Genesys
- Avaya
- CISCO
Helpdesk
- Service Now
- Freshservice
- Jira Service Desk
BPM
- Kissflow
- Pega
- Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
Company Email
Contact No.
Company's Address
RingCentral
20 Davis Dr
Belmont, CA
United States
RingCentral Engage Digital Comparisons
Popular RingCentral Engage Digital Alternatives
Every time you pick a service that you believe will be an actual asset for your business you shouldn’t simply pay attention to what reviewers have to say about it. Very often personal experience with the app will vary, depending on specific goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for every product to give you a quick overview of how real users of Gainsight and RingCentral Engage Digital estimate their experience with the product. Our system is built around complex analysis of product appearances on other sites, social networks as well as blogs, so you will obtain a complete and credible landscape of what other people think about each app. In this example Gainsight got a total satisfaction rating at N/A% while for RingCentral Engage Digital N/A% of users express they had a positive experience with it.
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