Kapdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 100% native Force.com
- 360-degree customer profiles
- Automate scenario workflows
- Call-to-action notifications
- Commenting, notes and @mentions
- Customer communications
- Customer health score cards
- Engagement analytics
- Interactive report builder
- NPS surveys
- Pre-packaged analytics graphs
- Renewals dashboard
- Role-specific live dashboards
- Rules-based alerts
- Sort, filter and export data
- Sponsor tracking
- Task and call-to-action analysis
- Task and call-to-action management
- Triggered emails
- Triggered lifecycle rules
Pricing Info
Pricing Info
Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.
Integrations
Integrations
Gainsight supports the following integrations:
- Eloqua
- Marketo
- Netsuite
- Salesforce
- io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Intacct, Clarizen, Medallia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.
Company Email
info@gainsight.com
Contact No.
Company's Address
1300 Island Drive, Suite 103, Redwood City, CA 94065
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi Channel Support
- Ticketing
- Team Inbox
- Automated Responses
- Escalation Matrix
- Reports and Analytics
- Self Service Portal
- Feedback and Survey
Pricing Info
Kapdesk offers quote-based enterprise pricing. Contact them now to request for more pricing information and other product details.
Integrations
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Company Email
sales@kapturecrm.com
Contact No.
Company's Address
Adjetter Media Network Pvt. Ltd.
#25, Vruddhi Complex,
6th Cross, Leela Palace Road,
Next To Sri Ayyappa Temple,
Kodihalli, Bangalore – 560008
India
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You shouldn’t expect exclusively a broad range of useful tools and adjustable pricing plans from a popular CRM Software. Almost as important as key features is a top-notch customer support. You want to ensure that if you have any questions about Gainsight or Kapdesk, or you run into a problem, or perhaps you’ll need to ask for a certain update or feature beneficial to your team you can trust in a responsive and helpful customer support. See if options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you can profit from individual training or at least an FAQ you can use.
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