What is better Fuze or Freshdesk Contact Center? With various features, pricing, terms, and more to check, finding the right Business Phone Systems for your company is challenging. However by using our system, it is simple to match the characteristics of Fuze and Freshdesk Contact Center as well as their general SmartScore, respectively as: 8.6 and 9.2 for overall score and 98% and 100% for user satisfaction.
You can also compare them feature by feature check out which software is a more suitable fit for your company. Don’t forget to ask for a free trial first before subscribing to experience how the program can help you in practical situations.
At the moment, the most popular solutions in our Communications Software category are: monday.com, Slack, RingCentral.
Fuze integrates with the following business systems and applications:
Gong AI
Slack
Samsung
Salesforce
Zendesk
Office365
Skype for business
Outlook
Gmail
Google calendar
Dropbox
SharePoint
OneDrive
Box
Adobe
Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Trustpilot, Associated Press, National Geographic, Careerbuilder, AstraZeneca, Kronos, American Pacific Mortgage, US Auto Sales, Messila Valley Transportation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Fuze is a global cloud communications company that provides a unified communications and contact center experience for the enterprise. With Fuze's enterprise-grade and centralized platform, businesses can take advantage of simplified yet flexible communication tools.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
When you choose a software that you are sure will be an actual asset for your business you shouldn’t only focus on what experts have to say about it. Very often personal experience with the product may be different, depending on your own goals and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you a quick impression of how actual users of Fuze and Freshdesk Contact Center evaluate their experience with the solution. Our algorithm is based on advanced analysis of product appearances on other websites, social media and blogs, so you will receive a full and credible overview of what other customers think about every software. In this case Fuze got a total satisfaction rating at 98% while for Freshdesk Contact Center 100% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
