What is better Front or Feefo? Examining products to get the best Customer Support Software does not always have to be complicated. On our review platform, it is possible to match Front and Feefo and right away see their distinct features. We allow you to examine their capabilities, supported devices, customer support, costs, terms, plus more.
You can also compare their overall score (8.8 for Front vs. 7.3 for Feefo) and overall customer satisfaction level (90% for Front vs. N/A% for Feefo). Take your time and assess your best choices and see which one is ideal for your company. Likewise, you must check the vendor’s background; can you count on them and will they still be on the market in the future?
In the event you would like to quickly find the more reliable Customer Support Software according to our experts we advise you try out the following products: Freshdesk, Zendesk, Freshdesk Omni.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
When you test different Customer Support Software solutions you shouldn’t simply look at their features list and available pricing packages. Consider that the service must be matching your needs and company so the more flexible their offer the better. Explore which systems are supported by Front and Feefo and be certain you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, as this might be a critical factor for many companies.
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