What is better Front or BeAnywhere Support Express? Getting the appropriate Help Desk Software product is as easy as comparing the good and weaker functions and terms offered by Front and BeAnywhere Support Express. Here you can also match their all round scores: 8.8 for Front vs. 7.2 for BeAnywhere Support Express. Or you can verify their general user satisfaction rating, 90% for Front vs. 77% for BeAnywhere Support Express.
We suggest that you take some time to study their differences and determine which one is the better choice for your company. What’s more don’t forget to factor in your company’s or industry’s unique case, for instance, a multilingual solution for a global staff or a mobile version to help you work away from your office.
We know that not all companies have enough time to try out a large number of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
In the event you are still having second thoughts about which product will perform best in your case it might be a sound idea to check out each service’s social metrics. These metrics are usually an indicator of how popular every service is and how extensive is its online presence. For example, in case of Facebook Front has 1078 likes on their official profile while BeAnywhere Support Express profile is liked by 4443 people.
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