What is better Freshservice or Wolken? If you’re getting a difficult time selecting the best Help Desk Software product for your needs, try to compare and contrast the available software and determine which solution offers more benefits. For instance, here you can review Freshservice (overall score: 9.4; user rating: 97%) vs. Wolken (overall score: 8.0; user rating: 100%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more suitable pricing plans for your current situation. Working with a clear table to evaluate their features will significantly improve the odds of obtaining the right product for your company. Pay attention to other factors of the software for example ease-of-use, adaptability, scalability, and pricing terms.
Our team put a lot of effort to review all popular IT Service Software products that you can find out there, but among them these three deserved our special attention: LiveAgent, Freshservice, Zendesk.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
In the event you continue having second thoughts about which app will perform best for your business it might be a sensible idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how extensive is its online presence.For instance, if you look at Freshservice LinkedIn profile you’ll find out that they are followed by 18549 users. In case of Wolken the number of followers on their LinkedIn page is 128.
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