What is better Freshservice or GoTo Resolve? Assessing products to find the best Customer Support Software doesn't have to be tough. On our review platform, you can easily match Freshservice and GoTo Resolve and right away evaluate their unique elements. We allow you to examine their functions, supported devices, support service, prices, terms, and many more.
It's also possible to examine their overall score (9.4 for Freshservice vs. 8.2 for GoTo Resolve) and overall customer satisfaction level (97% for Freshservice vs. 96% for GoTo Resolve). Devote time to examine your leading options and discover which one is ideal for your company. You should also assess the vendor’s business viability; are they reliable and will they still be around in the future?
We did our best to prepare reviews of all popular IT Service Software solutions that you can find on the market, but among them these three deserved our special attention: Freshservice, LiveAgent, Zendesk.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Every time you select a service that you believe will be an actual asset for your business you shouldn’t just limit yourself to what experts have to say about it. In many cases individual experience with the service will vary, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for every app to give you a quick overview of how real users of Freshservice and GoTo Resolve rate their contact with the product. Our system is built around advanced analysis of product mentions on other sites, social networks as well as blogs, so you will get a complete and reliable picture of what other clients think about every solution. In this example Freshservice got a total satisfaction rating at 97% while for GoTo Resolve 96% of users express they had a positive experience with it.
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