What is better Freshmarketer or ShipHero? It’s easy to our scoring system to provide you with a general idea which Sales Tools product is better for your business. For overall product quality, Freshmarketer earned 8.8 points, while ShipHero gained 9.1 points. Meanwhile, for user satisfaction, Freshmarketer scored 100%, while ShipHero scored 97%.
Information regarding their functions, tools, supported platforms, customer support, etc. are given below to provide you with a more correct assessment. Don’t forget to choose only the functions your company needs so you don’t waste money for functions that are unnecessary.
Users who are pressed for time or could use a Conversion Rate Optimization Software suggestion from our experts may want to investigate these top choices for this year: Hotjar, Moz Pro, SE Ranking.
Freshmarketer offers four pricing tiers that are billed either monthly or annually. The number of users for the plans is based on the number of “marketing contacts” and not per user.
Free Plan
Up to 100 base contacts
Marketing Activities: Tasks, Appointments, and Notes
Contact Management
CRM Customization: Rename modules, Search
Email Marketing Campaigns
Data Administration
24/5 support
Mobile App for Android and iOS
Growth Plan – $19/user/month (Billed Annually) or $23/user/month (Billed Monthly)
Everything in the Free plan
Up to 2,000 base contacts
Basic Segmentation
Custom Fields
Merge/Clone Records
Drag-and-drop Email Editor
Custom Domains
Marketing Journey Builder
Notifications (In-app, email, mobile phone, desktop)
AI insights
Pro Plan – $89.40 $149/user/month (Billed Annually) or $107.40 $179/user/month (Billed Monthly)
Everything in the Growth plan
Up to 5,000 base contacts
Behavioral Segmentation
Advanced CRM Customization
Time-zone based delivery of emails
IntelliAssign – Round robin method to transfer incoming chat queries to agent
Custom Roles for Access Rights
Enterprise Plan – $179.40 $299/user/month (Billed Annually) or $215.40 $359/user/month (Billed Monthly)
Everything in the Growth plan
Up to 10,000 base contacts
Sales and Marketing Home Dashboard
Auto-profile Enrichment
Transactional Emails
Field-level Permissions
Advanced Metrics
Dedicated Account Manager
Freshmarketer is currently offering a 40% discount on the Pro and Enterprise plans. The discount covers the first 12 months of renewal. Customers will also receive complimentary onboarding services valued at $1000. The offer is valid until February 29, 2024. The discount is applicable for customers who sign up during the specified holiday promotion period and from the holiday landing page.
Freshmarketer users can leverage its app marketplace and its API capabilities to integrate with a number of applications. Some examples of apps it can connect with are:
Website Integration
SMS Integration
Facebook Messenger
WhatsApp
Apple Business Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sears, Saraiva, Mindable
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
All-in-one conversion rate optimization (CRO) suite designed to help marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. With powerful campaigns analytics in Freshmarketer, users gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams.
ShipHero makes it easy to ship eCommerce with our end-to-end shipping software. Our warehouse management software (WMS) pricing starts at $1,995 per month for our Standard Plan for scaling brands. The Enterprise Plan for high-volume brands requires a custom quote. Finally, our 3PL Plan is $2,145 per month.
ShipHero is an end-to-end ecommerce solution that carries order management, inventory management, shipping management, and returns management functionalities. It automates the entire order cycle and optimizes all the major operations. The platform also has a robust mobile solution that turns your smartphone into a barcode scanner and a means for updating inventory in real-time.
Both Freshmarketer and ShipHero were evaluated by a team of reliable B2B experts who prepared a full examination of all key elements of every app. Their final rating was prepared with unique SmartScore system which provides an individual partial score to every component such as: main functionalities, customer support, mobile support, security, client satisfaction and media presence. We know useful features are not the only thing crucial to a business so we make sure we pay attention to all facets of a solution before giving it a final score.
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