Freshdesk Messaging
NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Facebook Messenger Bot
- Auto Comment Tools
- Instagram Posting
- E-commerce Solutions Inside/Outside Messenger
- Restaurants Food Ordering Inside/Outside Messenger
- Contactless QR
- Social Media Posting
- SMS Marketing
- Email Marketing
- Multi-language Support
Pricing Info
ChatPion SMB and enterprise pricing starts at $89. It’s a one-time payment plan so upon purchasing the license, you can use the app as long as you want. The vendor offers two licenses for users to choose from. See more details below:
Regular License – $89 (End-users are not charged for)
- All ChatPion Features
- 6-month Support
Extended License – $299 (End-users can be charged for)
- All ChatPion Features
- PayPal & Stripe Payment Method
- Support Desks
- Advanced Dashboard
- Blog System
- Manual Payment System
- Support Desk
- 6-month Support
Integrations
ChatPion integrates with popular social media apps, SMS gateway, email sender, email auto responder,
- Twilio
- Nexmo
- Plivo
- Clickatell
- Africa’s Talking
- SemySMS
- Route Mobile
- Twilio SendGrid
- Mailgun
- SMTP
- Mandrill
- Sendinblue
- ActiveCampaign
- Mautic
- Accelle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
XeroChat is a multi-channel marketing software packed with tools different social media marketing strategies such as Facebook marketing, SMS marketing, and email marketing.
Company Email
info@xeroneit.net
Contact No.
Company's Address
Xerone IT
Holding No-127, 1st Floor West Side of P.N. Girls School, Gonokpara, Boalia, Rajshahi-6100
Bangladesh
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Every time you pick a app that you are sure will be an actual asset for your business you shouldn’t only limit yourself to what experts have to say about it. In many cases personal experience with the solution may change, depending on your own goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every solution to give you a quick overview of how real users of Freshdesk Messaging and ChatPion estimate their contact with the service. Our algorithm is based on complex analysis of product appearances on other websites, social media and blogs, so you are going to receive a full and reliable overview of what other users think about every app. In this example Freshdesk Messaging has a total satisfaction rating at 96% while for ChatPion 100% of people claim they had an enjoyable experience with it.
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