Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live Chat
- Voice/Video Chat
- Department Management
- Facebook Messaging
- Viber Messaging
- Visitor Analytics
- Auto Triggers
- REVE Chat SDK
Pricing Info
REVE Chat offers three enterprise pricing subscriptions for users to choose from. Give the details a look, and select the best plan for your company:
Standard – $15/license/month or $13.5/license/month (annual billing) or $12/license/month (2-year subscription)
- Proactive Chat
- Chat Monitoring
- Online Visitor Tracking
- Canned Response
- File Transfer
- Chat Transfer
- Facebook Chat Integration
- Multiple Website Integration
- 256 Bit SSL Encryption
Advanced – $25/license/month or $22.5/license/month (annual billing) or $20/license/month (2-year subscription)
- All Standard features
- Live Video Chat
- Live Voice Call
- Queuing
- Advanced Reporting
- Chat Banner Customization
- Agent Rating
Enterprise – Custom Enterprise Pricing
- All Advanced features
- Custom Development
- Custom Analytic Report
- Integration Support
- Custom Requirements Development
- On-premise or Cloud Solution
- Unlimited Website Integration
- Custom Reporting
- Dedicated Account Manager
Integrations
REVE Chat integrates with the following business systems and applications:
- Viber
- Facebook Messenger
- WordPress
- Joomla
- Drupal
- MODX
- Shopify
- Magento
- WooCommerce
- Zencart
- Prestashop
- Wix
- Weebly
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors.
Company Email
support@revechat.com
Contact No.
Company's Address
WCEGA Tower, 21 Bukit Batok Crescent, #15- 84
Singapore 658065
Singapore
REVE Chat Comparisons
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In case you continue having doubts about which solution will be best for your business it might be a good idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular each service is and how large is its online presence. For example Freshchat Twitter account has currently 665 followers. At the same time REVE Chat Twitter is followed by 1392 people.
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