Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Complimentary Phone Rentals
- First Auto Attendant
- Unlimited Calling to 30 Countries
- Toll-Free Number
- Google Chrome Click to Dial
- Unlimited Technical Support
- Call Logs
- Individual DD/Phone Number
- Voicemail to Email Transcription
- iOS and Android Mobile Apps
- Social Caller ID
- User & Admin Portal
Pricing Info
Versature offers a straightforward enterprise pricing structure with three plans:
Essentials – $29.99/month
- Free phones
- Free local calling
- 2500 tollfree minutes
Professional – $34.99/month
- Free phones
- Unlimited Canada and US calling
- Conference bridge included
- 5000 tollfree minutes included
Enterprise – $44.99/month
- Everything in Enterprise
- Conference bridge plus 1000 minutes included
- 10000 tollfree minutes
Integrations
Versature integrates with the following applications:
- Salesforce
- Klipfolio
- Slack
- Chrome
- Google Sheets
- Social Caller ID
- blueButler
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Group Source, CareWorx, Resuscitation Canada
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based business phone software that provides unique solutions for businesses in the technology, events management, sales enablement, financial service, healthcare, insurance, and legal services industries.
Company Email
Contact No.
Company's Address
Versature,
5424 Canotek Road
Ottawa, Ontario, Canada
K1J 1E9
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When you compare various Business Phone Systems software you shouldn’t just look at their features list and offered pricing plans. Keep in mind the app should be meeting your standards and team so the more flexible their offer the better. Check which platforms are supported by Freshdesk Contact Center and Versature and be certain you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this could be a critical factor for many companies.
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