Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ready-to-Use Cloud Telephony
- Auto Dialing
- IVR System
- Virtual Numbers
- Platform Integrations
- Cross-Channel Engagement
- Centralized Lead Management
- Lead Routing
- Team Management
- Productivity Analytics
- Customizable Scripts
- Multilingual Interface
- Web Portal & Mobile App
Pricing Info
NeoDove’s enterprise pricing information is available only on request.
Integrations
NeoDove integrates with:
- Magicbricks
- Home online
- Housing.com
- 99Acres
- Google Sheets
- Facebook Ads
- JustDial
- Indiamart
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
FastTrackKids, Krish Group, Expressions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
NeoDove is a communication platform that provides cloud telephony, platform integration, and lead management features for telecallers and salespersons.
Company Email
info@neodove.com
Contact No.
Company's Address
NeoDove Technologies Pvt. Ltd.
704, 705, Sun Tower, Gandhi Nagar Mod, Jaipur, Rajasthan, 302015
India
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You don’t want exclusively a wide array of useful tools and adjustable pricing from a reliable Business Phone Systems. Almost as significant as main features is a trustworthy customer support. You want to ensure that if you have any questions about Freshdesk Contact Center or NeoDove, or you struggle with some problems, or maybe you’ll want to request a certain update or feature beneficial to your business you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can enjoy individual training or at the very least an FAQ you can use.
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