What is better Freshdesk Contact Center or MiCloud Business? If you’re experiencing a difficult time deciding on the best Customer Support Software product for your needs, we suggest that you do a comparison of the available software and see which tool offers more benefits. For instance, here you can compare Freshdesk Contact Center (overall score: 9.2; user rating: 100%) vs. MiCloud Business (overall score: 8.9; user rating: 91%) for their overall performance.
You can also see which one provides more features that you need or which has better pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly improve the possibility of finding the appropriate product for your company. Take a closer look at other areas of the software like ease-of-use, flexibility, scalability, and pricing terms.
In the event you want to quickly locate the optimal Call Center Software according to our review team we suggest you try out one of these products: JustCall, Zendesk, Freshdesk Contact Center.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
Both Freshdesk Contact Center and MiCloud Business were evaluated by a team of independent B2B experts who conducted a detailed study of all core elements of each software. Their final score was prepared by means of unique SmartScore system which calculates an individual partial score to every factor such as: main features, customer support, mobile device support, security, customer satisfaction and reviews in other media. We are aware that useful features are not the only factor essential to a business so we do our best to pay attention to all facets of a product before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
