What is better Freshdesk Contact Center or Jive? Today’s companies require the top Business Phone Systems product to remain competitive. On this page we help you with choosing the best tool, by allowing you to examine Freshdesk Contact Center and Jive down to the very details of their individual offers.
It is also possible to check our general scoring values, which rate the software all round quality and performance. Freshdesk Contact Center got a 9.2 score, while Jive has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 100% (Freshdesk Contact Center) against 97% (Jive). Remember to select the application that best matches your most crucial needs, not the application with a lot of features.
We know that not all people have the time to try out a large number of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
All standard voice pricing applies to new customers, is billed on a per-device basis, includes all features with unlimited use, and option for no obligation month-to-month account or long-term contract. 24/7 customer and technical support is also offered.
Jive integrates with the following business systems and applications:
Wrike
Workfront
Lucidchart
LoginRadius
Kapost
Folloze
Oracle Eloqua
SocialChorus
Bitium
Badgeville
Atlassian Integration Connectors
Gmail
Outlook
Evernote
Google Drive
Sharepoint Online
Cisco WebEx
Jabber
Microsoft Skype for Business Online
Google Hangouts
Salesforce
ServiceNow
Zendesk
Jira
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lafarge, Schneider Electric, T-Mobile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Jive is a software tool that gives you one place with everything you need to get your job done. It is packed with innovative tools and functionalities designed to empower businesses to be strategically aligned and help individual employees and teams boost productivity. It also offers integrated mobile apps that keep work teams connected 24/7.
In case you continue having second thoughts about which service will be best for your business it might be a sound idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular each product is and how big is its online presence. For example, in case of Facebook Freshdesk Contact Center has 1472 likes on their official profile while Jive profile is liked by 15704 users.
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