Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Fax support
- Conference calling
- International calls
- Mobile app
- Toll-free number
- Softphone
- Voicemail to email
- Caller ID/Screening
- Call forwarding
- Call transfer
- Call blocking
Pricing Info
Grasshopper comes in three pricing plans designed to meet varying business needs and demands. Each plan is integrated with awesome features matching your business requirements and budget. Here are the details:
Solo – $24/month
- 1 number
- 3 extensions
- Unlimited minutes
- Free activation
- Custom main greeting
- Android and iPhone apps
- Unlimited phone handling
- Call forwarding
- Call screening
- Inbound fax
- Voicemail and fax to email
Partner-$49/month
- 3 numbers
- 6 extensions
- Unlimited minutes
- Free Activation
- All Solo features
Small Business – $89/month
- 5 numbers
- Unlimited extensions
- Unlimited minutes
- SMS
- Voicemail transcription
- Free Activation
- All Partner features
Integrations
Grasshopper supports integration with the following business systems and applications:
- Skype
- Google Voice
- Zapier
- Bitium
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Collabo, Globalme, Health Kismet, iMobileRescue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Grasshopper is a virtual phone system designed for entrepreneurs, small businesses, and even medium enterprises.
Company Email
Contact No.
Company's Address
197 1st Avenue, Suite 200
Needham, MA 02494
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Both Freshdesk Contact Center and Grasshopper were reviewed by a team of reliable SaaS experts who carried out a thorough examination of all core aspects of each app. Their total rating was prepared with unique SmartScore system that gives a separate partial score to every element including: main features, customer support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only thing crucial to a company so we make sure we pay attention to all aspects of a solution prior to giving it a final rating.
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