Freshdesk Contact Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Conferencing
- Video Calling
- Voicemail
- Voicemail to Email
- Voicemail Broadcast
- Short Code Dialing
- One Digit Dialing
- Speed Dial
- Auto Redial
- Call Back
- Call Parking
- Announced & Blind Call Transfer
- Call Pickup
- Do Not Disturb
- Wake Up Calls & Reminders
- Message Waiting Indicator
- Paging & Intercom
- Direct Inward System Access
- Direct Inward Dial Numbers
- Direct to Trunk Connection
- Inbound & Outbound Fax Support
- Find Me & Follow Me
- Corporate Phone Directory
- Caller ID
- Call Details Record
- Personal Recordings & Notes
- Authorization Codes
- Password Strength Indicator
- PIN-Protected Outbound Calls
- Secure Password Auto-Generation
- Secure Password Indication
- Time-Based Restrictions
- Weak Password Report
- Firewall
- Call Encryption
- GUI Warnings
- IP Blacklists & Whitelists
- Intrusion Detecting & Blocking
- Outbound Calls Limiting & Blocking
- User Permissions Control
- Call Center Features
- Phone System Administration
Pricing Info
CompletePBX 5 completes your business phone system as a virtual PBX or as an arm of a Xorcom Phone System. If you are interested in implementing this software for your organization, you can ask for a custom enterprise pricing from the sales team by phone, email, or web form.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
El Dorado Public Schools, Cineworld
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive, stable, and high-performing virtual phone system.
Company Email
info.usa@xorcom.com
Contact No.
Company's Address
Xorcom Phone Systems
145 S Jefferson Ave, Suite G
Cookeville, TN 38501
USA
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Both Freshdesk Contact Center and CompletePBX 5 were tested by a team of reliable B2B experts who conducted a full examination of all crucial elements of each product. Their total score was prepared with unique SmartScore model that gives an individual partial score to every component such as: main functionalities, client support, mobile device support, security, user satisfaction and reviews in other media. We are aware that useful features are not the only aspect crucial to a business so we make an effort to pay attention to all facets of a app before giving it a final score.
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