What is better Freshdesk Contact Center or CallVU? When looking for the proper Customer Support Software for your company it is recommended that you evaluate the features, pricing, as well as other crucial data about the product and vendor. Here, you can examine the parallels and disparities between Freshdesk Contact Center (overall score at 9.2 and user satisfaction at 100%) and CallVU (overall score at 8.0 and user satisfaction at 100%).
You may also look at their unique details, like functions, plans, costs, terms, etc. Similarly, read the terms closely for information on hidden fees, such as, installation, independent customer service, upgrade fees, disk space fees, and other similar charges.
At the moment, the best solutions in our Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
All the data, information and statistics that we provided in this comparison were gathered from official vendor sites, promotional materials available online, actual experience from real users as well as our own direct use of each service by an expert. We do our best to thoroughly study every software, therefore we not only analyze it internally, but we also correlate our findings with views of other members from the SaaS community.
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