Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Free Calls
- Accurate Caller Location
- Call Tracking and History
- Call Recording
- Phone Hyperlink
Pricing Info
Pricing Info
Free Call offers a basic free package, and additional SMB and enterprise pricing plans for advanced users. Check the details, and choose your plan:
Free
- 30 minutes talk time
- Offline Messages
- Working Hours
- GPS caller location on the map
Freelancer – $10/month
- 60 minutes talk time
- Offline Messages
- Working Hours
- GPS caller location on the map
- Phone Hyperlink
Small Business – $17/month
- 120 minutes talk time
- Offline Messages
- Working Hours
- GPS caller location on the map
- Phone Hyperlink
- Call Recording
Growing Business – $26/month
- 250 minutes talk time
- Offline Messages
- Working Hours
- Accurate GPS caller location
- Phone Hyperlink
- Call Recording
- 3 months call history
Integrations
Integrations
Free Call integrates with the following business systems and applications:
- WordPress
- Wix
- Weebly
- BigCommerce
- Shopify
- Google Tag Manager
- Joomla
- Drupal
- OpenCSM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ORAK Engeneering, Panchev, Dieselor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Free Call is a web-based communications platform that allows your customers to contact you via website button directly to your landline or mobile phone.
Company Email
Contact No.
Company's Address
501 Silverside Road, Suite 105
Wilmington, DE 19809
USA
Free Call Comparisons
Popular Free Call Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel inbox
- Assignments and ownership
- In-thread collaboration
- Automations and rules
- Round-robin and load balancing
- Knowledge base and customer portal
- Live chat widget
- Analytics and SLAs
- AI Copilot
- AI agents and insights
Pricing Info
Hiver offers three enterprise pricing plans as well as a free-forever plan. Here are the details:
FREE – $0/user/month
For teams just getting started with customer service.
- Shared Inboxes with Email, Live Chat, WhatsApp, and Voice channels
- Team collaboration features
- Knowledge Base
- Slack integration
- 24/7 email and live chat support
GROWTH – $25/user/month (billed annually)
Ideal for small teams to deliver effortless, multi-channel support.
- Everything in Free, plus:
- Service Level Agreements (SLAs)
- Customer Portal
- Rule-based Automations
- Conversation and Performance Analytics
- Integrations with CRM, E-commerce, Billing, and more
PRO – $45/user/month (billed annually)
For teams looking to scale their customer service operations.
- Everything in Growth, plus:
- CSAT Surveys
- Chatbots
- Load-balanced Round-robin assignment
- Custom Dashboards and CSAT/SLA Analytics
ELITE – $75/user/month (billed annually)
For teams looking to transform their support with advanced features.
- Everything in Pro, plus:
- Skill-based Routing
- Custom Roles and Permissions
- HIPAA compliance
- Okta SSO Integration
- Additional services and custom build hours
Add-on: Hiver AI – $20/user/month
Available for all paid plans.
- AI Copilot: Assists your team with an AI Summarizer, AI Compose, and Ask AI features.
- AI Agents: Autonomously performs actions like AI Tagging and AI Sentiment Analysis.
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
If you test different Communications Software apps you shouldn’t just explore their list of features and available pricing packages. Consider that the app must be adjusted to your needs and company so the more flexible their offer the better. Check which OSes are supported by Free Call and Hiver and ensure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, as this may be a critical factor for many companies.
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