Axon Virtual PBX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared Team Inbox
- Threaded Email Conversations
- Smart Email Signatures
- Personal Email Accounts
- Rules To Filter Emails
- Agent-to-Agent Chat
- Canned Email Response Templates
- Agent Collision Alert
- Internal Notes on Ticket
- Ticket Activity Log
- Schedule Recurring Tickets
- Global Search
- Lookup Customer Data
- Unlimited Live Chat Channels
- Canned Live Chat Responses
- Customizable Live Chat signup forms and templates
- Live Chat History and Transcripts
- Pro-active Live Chat
Pricing Info
Pricing Info
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
- Up to 2 agents
- Up to 2 Email Addresses
- 2 GB storage
- Email Ticketing
- Live Chat
- 24/5 Support
Cloud – $39/agent/month
- All Small Cloud features
- Unlimited Agents
- Unlimited Email Addresses
- 30 / 60 / 90 GB storage
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
On-Premise – $39/agent/month
- All Cloud features
- Unlimited GB
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
Phone System – Built-in Add-on
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Creation
- SIP Trunk
- Reporting and Dashboard
- 24/7 Support
Integrations
Integrations
FocalScope integrates with the following business systems and applications:
- Lotus Notes
- Exchange
- Gmail
- Office 365
- Twutter
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, American Express, Singtel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
Company Email
Contact No.
Company's Address
171 2Nd Street, Suite 300
Commack, New York 11765
USA
FocalScope Comparisons
Popular FocalScope Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Standard PBX Features
- Manage Telephone Calls within a Business
- Supports up to 64 Telephone Lines and Unlimited Extensions
- Predictive Dialing
- Launch Outbound Calling Campaigns Automatically
- Digital Call Routing Over a Computer Network
- Basic On-Hold Music
- Supports Video for Express Talk Softphone or IP Video Phones
- A Voicemail Box for Every Extension
- Easy Web-Like Control Panel that can be Accessed Remotely
Pricing Info
Alongside its free edition, Axon Virtual PBX offers two SMB and enterprise plans for all users to choose from. The plans can be availed through one-time licensing, and the pricing of the plans varies depending on the edition/version you’re going to purchase. The PBX software is available in three editions, namely Axon VoIP PBX Basic Edition, Axon VoIP PBX Business Edition, and Axon VoIP PBX Enterprise Edition.
In addition, you can buy a bundled package which gives the opportunity to combine the software with the other telephony software applications from NCH Software. Here are the details:
Axon VoIP PBX Basic Edition
- Free
Axon VoIP PBX Business Edition
- $139.00
- Lifetime License
- Fully featured PBX server without restrictions
Axon VoIP PBX Enterprise Edition
- $259.00
- Lifetime License
- Up to 20 extensions and 3 external lines
Add Bundle Software To Save More
Express Talk Corporate Edition – $39.99
VRS Recording System Professional (1-7 Channels) – $570.49
IVM Telephone Attendant Professional – $315.50
MS On-Hold Professional – $225.50
Quorum Phone Conference Server Professional License – $69.50
Integrations
Axon Virtual PBX supports integration with the following telephony software applications from NCH Software:
- IVM Call Attendant
- VRS Call Recording System
- IMS On-Hold Messages Player
- Dial Dictate Phone-In Dictation Server
- Quorum Call Conferencing Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Maria Julia Ramirez Ramos, Callcentric, Inc., Oscar IT Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A complete and scalable PBX software application that allows call center agents and business professionals to automatically launch outbound dialing and calling campaigns, play professional and on-hold music and messages, make video calls on softphones, intelligently route calls, and access dedicated voicemail inboxes.
Company Email
Contact No.
Company's Address
NCH Software, Inc.
6120 Greenwood Plaza Blvd
Greenwood Village CO, 80111
USA
Axon Virtual PBX Comparisons
Popular Axon Virtual PBX Alternatives
It may not always be enough to just compare FocalScope and Axon Virtual PBX against each other. Even though specific features, pricing plans and customer reviews are all crucial and should be included when making a final choice, you should also take a look at the recognition and awards claimed by every software. In many cases a less dominant service may turn out to be an amazing choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which reveals that despite smaller market presence it’s a worthy contender to the products that rule the market.
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