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Compare Feedify vs Elevio

What is better Feedify or Elevio? There are many Customer Experience Management Software products out there today. The best way to find out which app fits your needs best is to evaluate them side by side. For instance, here you can compare Feedify and Elevio for their overall score (8.0 vs. 8.0, respectively) or their user satisfaction rating (100% vs. 100%, respectively).

You can even compare their functions and pricing conditions along with other useful facts below. When matching products make sure you analyze their related functions and mark their distinctive elements to get a clearer picture of both deals. Similarly, bear in mind to check secondary issues including security, backup, usability, and helpdesk support.

We did our best to review all popular Customer Experience Management Software products that you can find out there, but among them these three deserved our special attention: Yotpo, Smartlook, Qualtrics CX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Notifications
  • Unlimited Pageviews
  • Responsive Templates
  • Schedule Push Notifications
  • Mobile Push Notifications
  • Campaign Auto Responder

Pricing Info

Feedify offers the following basic and enterprise pricing packages:

Free Plan

  • 10 Campaigns
  • Unlimited Push Subscribers
  • Unlimited Pageviews
  • Responsive Templates
  • Unlimited Campaigns
  • Web Push Notifications
  • After Sale Feedback
  • Supports One Domain
  • Email Support

Rising Star – $25/month

  • All Free features
  • 3,000 Push Subscribers
  • Unlimited Notifications
  • Schedule Push Notifications
  • Mobile Push Notifications

The Ultimate – Starts at $75/month

  • All Rising Star features
  • Campaign Auto Responder
  • Event Animation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PrintFly, Corpsoly, Leadmatchr

Integrations

Feedify integrates with the following business systems and applications:

  • Wordpress
  • Magento
  • Joomla
  • Drupal
  • Prestashop
  • Opencart
  • MailChimp

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Feedify is a cloud-based web push notifications solution for online businesses. It comes with a wide range of tools, including push notification features, segmentation capabilities, exit intent, online survey builder, after sales feedback management, and offer campaigns among others.

Company Email

support@feedify.net

Contact No.

Company's Address

Feedify Inc.
Suite A-301, Anmol Spaces
Anand Bazaar, Indore,
India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Built-In Contextual Support
  • Instant, Inline Help Prompts
  • Relevant Content
  • Help Reports
  • ML-Powered Engagement and Feedback
  • Embedded Assistant
  • Knowledge Base
  • Extensive Integrations

Pricing Info

Elevio offers a simple enterprise pricing structure with the following plans:

Starter – $99/month or $79/month billed annually:

  • 3 team members
  • Unlimited articles
  • Basic hosted KB
  • Visualizer
  • Click tool

Regular – $149/month or $119/month billed annually

  • Everything in Starter
  • Help Desk integrations
  • Reporting
  • Customized Hosted KB
  • Advanced modules

Premium – $299/month or $249/month billed annually

  • Everything in Regular
  • Article auto syncing
  • Priority support
  • Multilingual content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Stitch Labs, AdRoll, SportsEngine

Integrations

Elevio integrates with the following applications:

  • Salesforce
  • Zendesk
  • Freshdesk
  • Help Scout
  • Teamworkdesk
  • Groove
  • HelpDocs
  • Uservoice
  • Slack
  • WordPress
  • Chatlio
  • Drift
  • Chatra
  • Freshchat
  • Intercom
  • Olark
  • LiveChat
  • Smooch
  • SnapEngage
  • Tagove
  • Zapier
  • Userengage
  • Talkus
  • Zopim

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An innovative customer success solution designed to help businesses of all sizes reduce customer effort.

Company Email

support@elev.io

Contact No.

Company's Address

Elevio
Hub Australia
Level 2, 696 Bourke St
Melbourne, Victoria 3000
Australia

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Please keep in mind that even though both Feedify and Elevio may have a reliable array of features each product might be designed for a different business size. If you are studying different apps you may want to focus on a company size they are aimed at. Specific functionalities may scale up with no problem for big enterprises but if you own a small or mid-sized company it’s often better to refrain paying for customized features that you may never have a chance to use.

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