What is better FeedbackFive or Kapdesk? We are here to streamline the cumbersome process of reviewing CRM Software products for you. In particular, on this page you can examine the overall performance of FeedbackFive (8.4) and compare it with the overall performance of Kapdesk (8.0). You may also match their overall user satisfaction rating: FeedbackFive (100%) vs. Kapdesk (100%).
What’s more, research their features in detail to find out which product can better deal with your company’s requirements. In general, any business solution has to let you to immediately see the big picture, at the same time offering you immediate access to the details.
People who want to save some time or could use a Customer Experience Management Software advice from our experts may want to investigate these top choices for this year: Smartlook, Alchemer, Zendesk.
FeedbackFive offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your needs:
Free
50 emails / month
3 campaigns
2 ASINs to track
1 user
1 store
Basic – $9.99 / month
250 emails / month
3 campaigns
2 ASINs to track
Unlimited Users
1 store
Pro – $29.99 / month
1500 emails / month
10 campaigns (per store)
5 ASINs to track
Unlimited users
2 stores
$10 / additional store
$0.0075 per additional email
Enterprise – starts at $59.99 / month
Up to 1,000,000 emails / month
Unlimited campaigns
10 ASINs to track
Unlimited users
5 stores
$10 / additional store
At most $0.0075 per additional email (could be less)
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
You should keep in mind that while both FeedbackFive and Kapdesk may offer a top quality range of features each service may be created for a different business size. If you are analyzing various solutions you should focus on a company type they are meant for. Some elements might scale up efficiently for huge enterprises but if you run a small or medium business it’s frequently better to refrain paying for advanced features that you might never have a chance to use.
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