What is better EVS7 or Sharpen? You have so many Customer Support Software solutions in today’s market that choosing the right product may be overwhelming. On our comparison page, it is simple to assess the tool, pricing conditions, available plans, and more details of EVS7 and Sharpen.
You can also evaluate their score (7.1 for EVS7 vs. 7.4 for Sharpen) and user satisfaction level (N/A% for EVS7 vs. N/A% for Sharpen). The scores and ratings offer you a solid idea how both of these software products perform. Additionally, find out if the software can integrate with your current business apps to ensure greater productivity.
Currently, the most popular solutions in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Both EVS7 and Sharpen were evaluated by a team of independent SaaS experts who prepared a full examination of all core elements of each service. Their total score was prepared by means of unique SmartScore system which calculates an individual partial score to every element like: main features, client support, mobile support, security, user satisfaction and media presence. We realize useful features are not the only thing essential to a company so we make sure we pay attention to all sides of a solution prior to coming up with its final rating.
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